Shipping Policy
At Shop Fusion Traders, we are committed to providing a seamless shopping experience with reliable and timely delivery. Please review our shipping policy to understand how we process and deliver your orders.
1. Shipping Locations
We currently ship across India. International shipping is not available at this time.
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Non-Metro Cities & Rural Areas: 5-10 business days
- Delivery timelines may vary due to unforeseen circumstances like weather, lockdowns, or courier delays.
4. Shipping Charges
- Standard Shipping: [Specify cost or mention “Free Shipping on orders above ₹X”].
- Express Shipping (if available): Additional charges apply.
- Final shipping costs will be displayed at checkout.
5. Order Tracking
Once your order is shipped, we will provide a tracking number via email/SMS, allowing you to track your shipment in real-time.
6. Delivery Partners
We work with trusted courier services to ensure safe and timely deliveries. However, delivery delays may occur due to external factors beyond our control.
7. Failed Delivery Attempts
- If the delivery attempt fails due to an incorrect address or unavailability, the courier will make up to two additional attempts.
- If the package is returned to us, re-shipping charges may apply.
8. Damaged or Missing Items
If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery with order details and images.
9. Contact Us
For any shipping-related queries, please reach out to:
📞 Mobile: 8335955264
📍 Address: 3/19, Rajkrishna Chatterjee Road, Kasba, Kolkata 700042
We appreciate your trust in Shop Fusion Traders and look forward to serving you!